At TradeOrbit, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines the terms and conditions regarding order processing, shipping methods, delivery times, and other important information related to the shipment of products purchased through our website.

Order Processing

All orders are processed after payment has been successfully received and verified. Orders are typically processed within one to three business days, excluding weekends and holidays. During periods of high demand, promotional events, or holidays, processing times may be extended. Customers will receive an order confirmation and shipping notification once their order has been processed and dispatched.

Shipping Methods and Delivery

TradeOrbit offers shipping services to customers throughout the United States and may expand shipping availability to additional regions in the future. Delivery times vary depending on the shipping method selected, the destination, and carrier operations. Estimated delivery dates are provided for convenience only and are not guaranteed.

While we make every effort to ensure timely delivery, TradeOrbit is not responsible for delays caused by weather conditions, carrier disruptions, customs procedures, incorrect shipping information, or other circumstances beyond our control.

Shipping Charges

Shipping costs are calculated based on factors such as the delivery destination, package size, weight, and selected shipping method. Applicable shipping charges will be displayed during the checkout process before the order is completed.

From time to time, TradeOrbit may offer promotional free shipping on qualifying orders. Any such promotions will be subject to specific terms and conditions as stated on our website.

Order Tracking

Once an order has been shipped, customers may receive a shipping confirmation email containing tracking information, when available. Tracking updates are provided directly by the shipping carrier and may take some time to appear after the package has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at the time of purchase. TradeOrbit is not responsible for delays, lost shipments, or additional costs resulting from incorrect, incomplete, or outdated shipping details provided by the customer.

If an order is returned due to an incorrect address or unsuccessful delivery attempt, additional shipping charges may apply to resend the package.

Lost or Damaged Shipments

If your order arrives damaged or if you believe your shipment has been lost in transit, please contact us as soon as possible. We may request additional information or documentation to assist in investigating the matter and determining an appropriate resolution.

International Shipping

At this time, TradeOrbit primarily ships within the United States. If international shipping becomes available, additional shipping charges, customs duties, taxes, and import fees may apply and will be the responsibility of the customer unless otherwise stated.

Delivery Delays

Estimated delivery times are provided as guidelines and may vary due to factors beyond our control. TradeOrbit cannot guarantee specific delivery dates and is not liable for delays caused by shipping carriers, natural disasters, government actions, or other unforeseen events.

Changes to This Shipping Policy

TradeOrbit reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page along with the updated revision date. Continued use of our website constitutes acceptance of any changes to this policy.

Contact Us

If you have any questions regarding this Shipping Policy or need assistance with your order, please contact us:

TradeOrbit
215 SHAKER RIDGE DR
SCHENECTADY, NY 12309
United States

Email: info@tradeorbit.us
Phone: 518-282-3622

Thank you for choosing TradeOrbit. We appreciate your trust and look forward to serving you with a reliable and enjoyable shopping experience.